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International Relocation
NorthAmerican International (NAI) -There is no other
international moving company able to cover the basics of international relocation
as well as NAI. We combine a multitude of skills and knowledge, ranging from the
varying customs process and procedures to understanding the numerous cultural sensitivities
individuals encounter. Our experience allows us to provide consistent and reliable
international relocations so that your employees can stay in touch with their belongings—allowing
them to focus on their job and family.
North American is truly a global transportation leader that can handle
all of your international needs. Unlike
our competitors, NAI belongs to the largest
international relocation company in the world. Our volume of shipments worldwide
enhances the relationships that we have with our overseas companies who handle international relocation services.
These relationships insure we are able to negotiate the best possible rates and
provide the
highest quality service
for our clients.
SIRVA Relocation - North American Van Lines
sister company, SIRVA Relocation, allows us to make available a complete portfolio
of U.S. domestic and global relocation-related services, at competitive prices and
through innovative solutions, such as guaranteed costs for home sale programs.
SIRVA Relocation is the industry's most comprehensive provider of global relocation services and offers innovative client solutions, extensive transferee services, proactive knowledge management and reporting capabilities, and an established destination services partner network that spans 175 countries.
As an international moving and storage
specialist, before, during and after your move, your International Relocation Coordinator
will be available to answer any questions and provide you with any information regarding
your shipment. Your coordinator will be your International liaison and will provide
expertise, country specific information and management of your household goods shipment.
They will take you through the following steps: our pro-active moving process in
which we provide support every step of the way, delivering a consistent, quality
driven, premier service offering and a hassle-free relocation.
Pre-Move - From
start to finish, every facet of your International move is coordinated through one
person.
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In order to initiate our pre-move
counseling and relocation planning processes call us toll free at (800) 641-6683
or complete our on-line information request form.
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An International Relocation Coordinator
will contact you, in order to conduct a needs assessment and discuss the initial
aspects of your international move.
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The coordinator will assemble your information
and begin to build a cost estimate for your international relocation.
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They will
provide you with information available about your destination and inform you of
all customs documentation that you will be required to submit.
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After the pre-move
survey is conducted, we will reserve the equipment and personnel needed to meet
service requirements.
Expert packing - Our highly skilled packers are trained specifically
to handle international relocations, they understand they’re moving your memories,
as well as handling your household goods... So extra care is taken.
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Your coordinator
will schedule packing and pickup arrangements, with you, for your shipment.
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Specialized
packing materials are used to ensure extra protection and safe arrival of your shipment.
Transportation - Your goods will be shipped by air and/or surface (land and ocean).
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Our International Staff will book your shipment with the steamship line or airline.
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Upon arrival at our port agent, our International Relocation Coordinator will confirm
the sailing date, voyage number and ETA at destination.
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Each step of the move will
be monitored, by your International Relocation Coordinator You will be advised of
any schedule changes, should they arise.
Delivery - Arriving at the gateway port
your household goods shipment have reached their destination.
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Upon arrival of the
vessel at destination, your Coordinator will confirm receipt by our port agent and
confirm transportation to the destination agent to make delivery arrangements.
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One
of L&J's affiliates is waiting, ready to assist you with the clearance
process and delivery to your new home
Insurance - L&J
Moving and Storage has a very low claims
ratio based on the quality of their packing materials, trained and experienced labor,
and utilization of the best transportation services for your shipment.
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We offer
a comprehensive insurance policy based on Full Replacement Value Coverage in the
country of your destination. To secure this form of coverage, you will need to complete
a valued inventory form, your international relocation coordinator can provide additional
assistance with the completion of this form.
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Your coordinator will assist in the
unlikely event of a claim.
Quality Commitment
- We want to ensure that we offer
the pre-eminent relocation service in the industry today. Please complete our customer
survey and let us know how we did. Information from the survey results allows us
to maintain the highest levels of service and make future service enhancements.
Relax, enjoy our professional services and know that
your shipment is being tracked every step of the way. It’s all part of the NorthAmerican
Advantage... One person working with you from start to finish.
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